Dante AI and GDPR: How Your Data Is Handled

By Dante AIJune 19, 2024Updated October 13, 20261 min read

TL;DR: Dante AI's servers and file storage run in London, UK, and data is encrypted in transit and at rest. To generate answers, message content is processed by the AI model provider you choose.

If you add an AI agent to your website, you need to know where your data lives, and who processes it, especially if you serve customers covered by the EU General Data Protection Regulation (GDPR). This page sets out what Dante AI can state today.

Where your data is hosted

Our servers and file storage run in London, UK. To generate answers, message content is processed by the AI model provider you choose.

Encryption

Encrypted in transit and at rest.

Deleting your account

Delete your account at any time, on every plan. Your workspaces and agents, with their knowledge sources and files, are deleted immediately.

Your own obligations

When you deploy an AI agent on your site, you remain responsible for how you handle your own customers' personal data, including telling visitors how their conversations are used. Our privacy policy explains how Dante AI collects and uses data.

Frequently asked questions

Where is Dante AI hosted?

Our servers and file storage run in London, UK. To generate answers, message content is processed by the AI model provider you choose.

Is my data encrypted?

Yes. Data is encrypted in transit and at rest.

Can I delete my account?

Yes. Delete your account at any time, on every plan. Your workspaces and agents, with their knowledge sources and files, are deleted immediately.