How is my data encrypted?

Data is encrypted in transit with TLS. Our database is hosted on DigitalOcean Managed PostgreSQL, which encrypts data at rest. Knowledge-base uploads are stored as private, access-controlled objects and are never publicly readable.

Can I delete my account?

Yes. Delete your account at any time, on every plan. Your workspaces and agents, with their knowledge sources and files, are deleted immediately.

Ensuring Data Privacy in AI: Dante AI's Commitment to Security

Data privacy is one of the biggest concerns for any business adopting AI. Dante AI protects business and end-user data through encryption in transit, a database encrypted at rest, and private, access-controlled file storage.

Why data privacy matters in AI

In the fast-moving world of artificial intelligence, protecting data is essential. A study by Coleman Parkes Research found that 80% of AI decision-makers are concerned about data privacy and security within generative AI technologies. For small businesses, agencies, and founders adding an AI chatbot to their website, that concern is real: you are trusting a third party with your content, your customer conversations, and sometimes sensitive files.

How Dante AI keeps your AI chatbot secure

At Dante AI, trust and security come first. To generate answers, message content is processed by the AI model provider you choose. The sections below explain how your business information and your end-users' information are protected.

Encryption that protects your data

We encrypt customer data in transit, and our database is encrypted at rest. Here is how that works.

Encryption in transit (TLS)

Transport Layer Security (TLS) secures data as it travels between the user and Dante AI's services. TLS is a widely adopted protocol designed to protect privacy and data integrity over communication channels.

With TLS, any data sent between a user's device and our servers is encrypted, which prevents eavesdropping and tampering in transit. This is critical for protecting sensitive information from interception while it moves across the internet.

Encryption at rest

Our database runs on DigitalOcean Managed PostgreSQL, which encrypts data at rest and in transit.

Knowledge-base uploads are stored as private, access-controlled objects in our London (UK) region; they are never publicly readable.

Our ongoing commitment to security

Dante AI's ongoing commitment to security

Our commitment to data security and privacy is ongoing.

By partnering with Dante AI, you choose a provider that values the security and privacy of your data as much as you do.

You can also read more about how Dante AI handles your data and about current market concerns around AI data privacy.